Group

When evaluating the success of a new system rollout, it's important to look beyond just “go-live” dates. A thorough Post-implementation ERP review gives real insight into whether the system is truly delivering value.

Some of the key metrics I focus on include:

• User adoption rates – Are teams actually using the system daily as intended?

• Process efficiency improvements – Has the average time to complete core tasks decreased?

• Error reduction and data accuracy – Are manual errors going down since implementation?

• Financial impact – Are there measurable cost savings or revenue improvements tied to the new workflows?